contact
contact us
If you have any questions about your order, shipping, returns, or exchanges, feel free to get in touch with us. We aim to respond to all inquiries as quickly as possible during our customer service hours.
CUSTOMER SERVICE HOURS
Monday–Friday 9:00–16:00 GMT, excluding public holidays
FAQ
Frequently asked questions
Orders are processed within 1–3 business days, Monday–Friday, excluding public holidays and estimated delivery times range between 2–7 business days, depending on the destination country.
You have 14 days upon receiving your shipment to return items purchased on reykjavikroses.com.
Shipping charges are non-refundable, and returns must be processed through our returns portal.
The item(s) must be in new, unused condition with the original tags still attached.
Please contact info@reykjavikroses.com for further assistance.